Polls let you ask a question with multiple-choice options and collect responses, either embedded in an email or shared as a standalone link. They’re useful for quick decisions — picking a meeting time, gathering informal feedback, or getting a yes/no from a group — without needing recipients to reply by email.
Where to find it
Polls isn’t in the main Gmail compose dropdown (the one next to the Compose button) — it has three other entry points instead, all opening the same Create Poll window:
- Mailsuite dashboard → Polls (under Tools) → New poll.
Floating Mailsuite button in the bottom-left corner of Gmail — click it to expand a small shortcut menu (Fill & Sign Request, Video Message, Poll) and choose Poll.
Floating Mailsuite button expanded, showing Fill & Sign Request, Video Message, and Poll shortcuts - Inside an email you’re already composing — click into the body, then click the ⋮ icon next to Load template in the compose toolbar, and choose Poll from the Insert menu.
The first two open the poll builder as a standalone action; the third opens it from within your current draft, which changes what happens when you finish (see below).
Building the poll
- Ask a question — the poll’s main question or prompt.
- Options — at least two answer choices, each in its own field. Click + Add option for more, or Add “Other option” to let respondents write in their own answer.
- Allow multi-response — off by default (single choice); turn on to let respondents select more than one option.
- Notify me by email for every poll response — on by default, so you get an email each time someone responds.
Sending it: link vs. embedded in an email
What you see at the bottom of the Create Poll window depends on how you got there:
- From the dashboard or the floating button (no draft already open), you get two options:
- Get shareable link — immediately creates the poll and gives you a public link (
mailsuite.com/poll/...) you can paste anywhere: Slack, a chat, another app, or an email you write yourself. No compose window needed. - Insert Poll — opens a new Gmail compose window with the poll embedded in the body as an interactive block (question plus clickable options, with a “Mailsuite Polls” footer). Add recipients and a subject, then send. You can still Edit or Remove the block before sending.
- Get shareable link — immediately creates the poll and gives you a public link (
- From inside a draft you already had open (via the compose toolbar’s Insert menu), there’s only Insert Poll — it embeds the poll directly into that same draft, right where your cursor was, instead of opening a new window.
A shareable-link poll shows up in your Polls list immediately, before anyone has responded. An embedded poll does not appear in the list while it’s still sitting in an unsent draft — discarding that draft removes it. (This documentation doesn’t yet confirm the exact moment an embedded poll registers — most likely on send — since testing that fully would mean sending a live email; worth a quick confirm before publishing.)
Reading results
Back on the Polls page, every poll you’ve created is listed with its recipient count and response rate.
Click into one to see:
- The question and (for emailed polls) the subject and send date.
- Each option as a horizontal bar showing response count and percentage of total responses.
Results update in real time as people respond, whether they came from an email or the shared link.